Passengers travelling with Abbey Cars

Need to know

Frequently asked questions.

Clear answers about booking, vehicles, airport transfers and travelling with Abbey Cars.

Bookings and journeys

You can request a journey through our online booking form. Add your pickup point, destination, date, time, passenger details and preferred vehicle, then submit the request for confirmation.

We recommend booking as early as possible for airport transfers, early starts, larger groups and journeys requiring a particular vehicle. We also accept shorter-notice requests subject to availability.

Yes. Include the passenger's name and mobile number in the booking details, along with the exact pickup point and any useful meeting instructions.

Airport transfers

We provide pre-booked transfers to and from Heathrow, Gatwick, Luton and Stansted, as well as other UK airports by arrangement.

Yes. Share your flight number when you book so the team can keep the pickup plan aligned with the scheduled arrival and any delays.

Tell us how many passengers and bags you have when booking. We will help match your journey to a vehicle with enough room for a comfortable trip.

Vehicles and service

Our fleet includes Toyota Prius, BMW 5 Series, BMW 7 Series, Mercedes E Class, Mercedes S Class and Mercedes Vito vehicles, subject to availability.

Tell us about children, mobility needs or any other accessibility requirement when you book. We will discuss the most suitable arrangement for your journey.

We cover Reading, Wokingham, Newbury, Bracknell, Henley and surrounding Berkshire areas, with longer journeys available by arrangement.

Still need help?

Our team is ready to help with the details.

For a booking question that is not covered here, get in touch and we will point you in the right direction.